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WHEN WILL YOU NEED YOUR NOVILLA MATTRESS: For the mission to let our customers live better and save more, Novilla queen size mattress will be an affordable option you'll want in any spare bedroom, guest room, or kids' room. A mattress that's uncomfortable or shows obvious signs of wear probably needs to go, otherwise, it may interfere with your ability to get a good night's sleep.
WHAT WILL YOU GET FROM THE PACKAGE: The package includes: 1×Novilla Foam Mattress 1×User Manual & Warranty Card
TIPS YOU MAY NEED: - Any memory foam will expand faster in a warmer room. In cold temperature, your mattress may take a bit longer to regain its full shape. Please allow 48-72 hours for the mattress to air out and regain to its shape. - Keep enough distance to the foam mattress when unwrapping to avoid accidentally hit when expanding. A slight smell is normal and will fade away in a few hours. Please don't worry. - There are two choices of firmness for you, let your sleeping preferences and needs guide you. It may take you some days to break in a new mattress. Please give it a try.
[BACK SUPPORT] The queen mattress hugs your body contours and gives proper edge support, made of two high-density supportive layers. The upper layer of gel memory foam properly supports your spine and relieves pressure points in any sleep position.
[SLEEP COOLER] The queen mattress has a breathable knitted fabric cover, which helps encourage airflow. Moreover, the gel-infused layer of the memory foam mattress queen transfers body heat, ensuring you stay cool all night.
[ENJOY UNDISTURBED SLEEP] Your bed mattress combines cooling gel memory foam with high-density support foam for sound sleep, eliminating tossing and turning. The supportive base foam reduces sagging and motion transfer, ensuring you wake up refreshed.
[HEALTHIER SLEEP] The Novilla memory foam mattress is made of a skin-friendly knitted fabric cover and CertiPUR-US certified foam, without any harmful odors, meeting stringent standards for quality, emissions, and durability.
[BUY WITH CONFIDENCE] All Novilla foam mattresses are backed by a 10-year warranty. We also offer a 100-night trial. If you have any problems, we're here to help you out. You can enjoy your mattress without any concerns.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
item_weight | 55.5 pounds | ||||
product_dimensions | 80 x 60 x 10 inches | ||||
country_of_origin | Indonesia | ||||
item_model_number | NV0M803-10-Q | ||||
customer_reviews |
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best_sellers_rank | #489,222 in Home & Kitchen (See Top 100 in Home & Kitchen) #791 in Mattresses | ||||
date_first_available | March 20, 2024 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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